Shipping & Handling Policy

Travelpillow.com.au will endeavor to use all reasonable means to arrange dispatch of your order within 48 hours of placement.

All shipping and handling charges are listed prior to order confirmation by submitting your order you acknowledge acceptance of the listed charges.

Shipping Guidelines

Service

Capital Cities

Other Areas

Standard Post

1-5 Days

1-6 Days

Express Post

1 Day

1-3 Days

*For domestic orders we either ship regular post or express post. In rural and regional areas of Australia, delivery times for Express Parcel Services are in respect of delivery to the Post Office of the principal township in that area. Delivery to final destinations may take longer. If in doubt please check with your local Post Office or online at http://www.auspost.com.au.

International Orders

Travelpillow.com.au delivers to most destinations around the world.  If you are making purchase outside of Australia, please note that customs fees or import duties applicable to your jurisdiction may apply, and that the customer is responsible for these charges.

Bulk Orders

If you are making large (greater than 20 pillows) orders please contact us at info@safeskies.com.au so we can arrange the most efficient and cost effective shipping option for you based on your time demands.  We use DHL, TNT, and Auspost for bulk shipments.

Special Needs

If you order requires any special attention then please contact us at info@safeskies.com.au and we will do our best to accommodate your requests.